FAQs
We do not offer specific concession tickets at DogFest - all our tickets are priced at £17.50 to ensure a fair, flat fee for all visitors attending.
Your Standard DogFest ticket is valid for any one day, so you can choose to attend on Saturday or Sunday. Your ticket will be scanned at the door, once scanned, it will no longer be valid for the other day.
Please note, tickets are non-refundable.
DogFest Plus tickets are set, no swapping of days is possible.
Standard parking at DogFest is free* and does not require a ticket. Except at Tatton Park where you purchase parking from the venue.
Premium Parking:
If you would like to purchase premium parking to park near the entrance to the show, this costs £5 per car. Premium parking is set on the day you have chosen. No swapping is possible, on account of limited availability.
Blue Badge Parking:
If you require blue badge parking please select our accessible ticket option on our booking page for free of charge parking. Blue badge parking is situated next to Premium Parking. *Note: Tatton Park
Tatton Parking:
*Please note, Tatton Park charges a fee for parking which needs to be purchased directly from the venue. Parking at Tatton costs £9 per car - it's a reduced rate for the DogFest weekend and you can save 10% on this by booking in advance. Visit Tatton Park bookings here. (Bookings open in April).
Blue Badge holders will need to pay for parking online with Tatton Park at a reduced price. All they need on the day of entry is their Blue Badge card or other disability card. See Accessibility.
Yes, parking is included in the DogFest Plus ticket and you do not need to purchase parking through Tatton if you have purchased a DogFest Plus ticket.
DogFest Plus tickets cannot be transferred to a different day due to limited availability. Free carer tickets are also not included with DogFest Plus tickets.
Click on the link to email Customer Care at Red Box.
Your E Ticket will arrive straight away on your email, anyone selecting post will receive their tickets approx. 6 weeks prior to the event.
DogFest is committed to making everyone’s experience enjoyable. Please do consider that the festival is an outdoor event in grass fields and the ground may have gradients or uneven surfaces, especially if we are experiencing wet weather.
Whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate. Please see parking FAQ for more information.
DogFest has mobility scooters for hire. These can be pre-booked closer to each festival or hired on the day. Prebook to avoid disappointment.
Find out more information about accessibility at DogFest here.
Each toilet village includes one accessible toilet cubicle. These cubicles are designed to accommodate wheelchairs, offering more space than standard units and they include a washbasin. However, they lack pulleys and some very large wheelchairs that have the small extra wheels may not fit.
Specific dimensions of the disabled toilets are: TBC
Carer tickets are only available with a payable standard entry DogFest ticket.
Please select the accessible ticket option on our booking page which includes one free of charge carer ticket which will be issued when you select an accessible ticket.
You may be asked to show proof of eligibility on the day of your visit.
We accept the following proof:
- A valid Access Card with a +1 symbol
- Blue Badge
- A copy of a current award letter of DLA
- PIP
- Attendance Allowance or similar
- Impairment specific registration card/certificate or a recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person.
Bookings for mobility scooters will open soon.
Mobility Scooter Hire
Event Mobility (Charitable Incorporated Organisation) will be providing electric mobility scooters and manual wheelchairs at this event for the use of mobility impaired, disabled, and elderly visitors.
To reserve an electric mobility scooter or manual wheelchair please book online. Find links in the below paragraph, these links will be active closer to the event.
Online bookings must be made at least 2 days before the event.
If there is spare equipment available at the event it is offered on a first come, first served basis only.
For further information please visit their website [LINK TO FOLLOW]
To book a Mobility Scooter click on the links below:
[LINK TO FOLLOW]
DogFest Plus tickets do not have a carer option. If you require a carer at DogFest and have bought a DogFest Plus ticket you will have to purchase a 2nd DogFest Plus ticket.
Yes, we have a dedicated Blue Badge Parking area, situated close to the venue entrance. Please note parking is in a field and weather may make the ground difficult to manage.
Bookings will open later in the year. DogFest Plus ticket holders will have priority booking.
You'll still be able to find our large ball pit in the Play Zone area of DogFest. We have a secondary dedicated smaller ball pit in the DogFest Plus Paddock.
Yes, we provide shaded areas around the festival site. If we are experiencing particularly warm weather, we will also provide splash pools for the dogs to cool off in.
Visitors should make extra provision for any weather eventuality. From wellies to sun hats, blankets to brollies - be prepared. Only in very extreme weather will we consider canceling or postponing the show.
There are no cash machines inside the festival. Most exhibitors will accept card payments, but we strongly recommend you bring cash with you on the day. Some of the paid for activities and competitions accept cash payments only.
Yes, baby changing facilities are offered as fold-down tables in our standard accessible toilets.
XL Bullies are welcome. They must follow government guidelines, wear a muzzle and be on a lead.
We allow filming at the event but wish to protect the integrity of the event and its exhibitors. You are free to record your own visit for your own personal home use. You will not be able to sell any photos or moving images of the event for commercial or other gain. Please respect the privacy of other attendees who may not want to be filmed. Please do not bring any professional equipment with you and please be aware of health and safety issues.
Visitors may be filmed, recorded or photographed for broadcast, promotion or security purposes during the event.
Camping is offered for exhibitors only. However, should you wish to camp near DogFest you can find a dog-friendly campsite in the vacinity. https://www.campingandcaravanningclub.co.uk
At DogFest, we're dedicated to creating a safe and enjoyable experience for all dog lovers. We understand that everyone's journey with their furry friend is unique, and we want to work together to create a positive and welcoming environment for everyone. If you encounter a situation that requires immediate attention, please locate a DogFest staff member in a branded t-shirt. They can assist you in addressing the issue discreetly and professionally.
Thank you for your understanding and cooperation. Let’s make DogFest a paw-sitively amazing experience for all!
We're excited to welcome all dog lovers to DogFest! To ensure a safe and enjoyable experience for everyone, we kindly ask all attendees to practice responsible and compassionate dog ownership.
Please consider the following guidelines:
Gentle training methods: We encourage the use of positive reinforcement training techniques, such as rewards and praise. Avoid harsh or aversive methods that can cause stress and fear in dogs.
Safe and comfortable collars: Please refrain from using prong collars or other restrictive devices that can cause discomfort or injury. If your dog is wearing one of these collars at DogFest they will not be allowed to enter the Fun Dog Show.
Responsible leash use: Keep your dog on a leash at all times and be mindful of others. Avoid using excessively long leashes that can pose a tripping hazard or hinder your ability to control your dog.
Docked ears: Ear docking is illegal, your dog is welcome at DogFest but will not be able to enter the Fun Dog Show.
Mindful dog behaviour: If your dog exhibits aggressive or reactive behavior, please consider leaving them at home and join us yourself at DogFest to visit our Behaviour Zone for brilliant advice on responsible dog parenting.
XL Bullies are welcome when muzzled and on a leash.
Respectful interactions: Always supervise your dog's interactions with other dogs and people.
By following these guidelines, we can create a positive and welcoming environment for all attendees, both human and canine. We look forward to seeing your dog strutting their kind collars and leads at DogFest. Check out our Animal Welfare Guidelines here.
Dogs that need an area to calm down can be directed to the 'anxious dog zone' known as The Yellow Zone.
